What is the role of boards in overseeing AI adoption and deployment? How can board members educate themselves on this issue, and what risks should they be aware of?
In her recent article in Directors & Boards, WGOB member Samantha Kappagoda explains how boards can be vigilant and effective in their oversight of new and emerging technologies such as AI.
“While emerging technologies such as Gen AI might provide potential innovation opportunities for competitive advantage with enhanced return on investment (ROI),” she writes, “They also present a potential risk that adverse consequences might undermine apparent benefits. Corporate board oversight should consider unintended consequences with applicable trade-offs of prospective benefits relative to risks of AI adoption and deployment, with respect to specific strategies and use-case applications, e.g., research and development (R&D), customer interaction, operational efficiencies and cost reduction, with corresponding financial, operational, compliance and reputational risks.”
Read the full article: Board Governance of AI and Emerging Technologies